Policies and Complaints
Find information about how Pennine Training Hub operates, our policies and procedures, and how to raise a complaint.
Policies and Procedures
Our policy handbook explains our approach to health and safety, training and assessment, equality, safeguarding, and complaints and appeals.
Making a Complaint
We welcome feedback and use it to improve our training and services.
If you would like to make a complaint, download and complete the form below, then email it to info@pthub.uk, together with any relevant supporting documents.
The document also explains our complaints and appeals procedures.